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Registration & Records

COVID-19:  Walk-in service is available in the office in 128 Ferrell Hall.  Masks are required and social distancing measures are in effect. Please see the forms section below for online assistance.

Credentials Solutions is the online service for requesting transcripts. Order Here.

Registration & Records

Our staff is dedicated to assisting students, faculty, alumni and the West Virginia State University community through high quality customer service as well as helping the University achieve its academic mission. The goal of the Registrar’s Office is to effectively support our students in reaching their educational objectives, to develop and maintain processes related to student academic records, and to implement academic policies and procedures.
We are here to provide guidance and perform a variety of services for currently enrolled and former students, including registration information, graduation and degrees, forms and tools to facilitate students and their academic progress.
  • Management of student academic records
  • Assessment and conferral of degrees
  • Audit services for general education MyDegree@State
  • Consulting on academic policies and procedures
  • Registration of classes
  • Verification of enrollment
  • Providing official transcripts Order online*
  • Determining transferability of courses using the Core Coursework Transfer Agreement and other documentation

How may we assist you?

You will find more information in the sections listed below concerning transcript requests, graduation information and applying in addition to important forms you may need:
image-up-arrowimage-down-arrowTranscript Requests

A transcript is an official academic record of an individual who has attended West Virginia State University. To protect your information and comply with FERPA regulations, your transcript will not be released without your written consent or online order that requires your signature. Transcripts cannot be requested by phone.

Ordering Information:

All financial holds must be cleared
Transcript requests will not be processed if you have a financial or another obligation (fees, fines, admission requirement or other reasons) to the University. For questions regarding your student financial account, please contact the Cashier’s Office at 304-766-3141. For Admissions holds, call (304) 204-4345.

Online requests

To best serve all of our current and former students, WVSU offers official transcripts requests through Credentials Inc.. To help save you time, you can use this secure, online ordering service to efficiently request, pay for and send a transcript with a few easy steps. This will be typically the quickest way to send your transcript.


  • Access transcript ordering anytime, anywhere.
  • Request as many transcripts and as often as you like once you create a one-time ordering account.
  • Select your delivery option and fee.
  • Send your official transcript quickly and securely to a third-party, such as an employer, another institution or other agency.
Processing Time
The Registration and Records Office processes online transcript requests from 8:30 a.m. to 4:30 p.m. Monday through Friday. In summer, requests are processed 8 a.m. to 3:30 p.m. During peak season, (i.e August, December, January and May), processing time is typically 3-4 business days, depending on the volume of requests.

You will receive email notification of your order status. You also can check the status at any time at Online requests

Using the preferred Credentials Solutions method is secure, quick and convenient. It allows you to choose the delivery method, and fees are based on your preference of electronic or paper delivery.
Transcript pricing starts at $12*, and you are charged at the time of your order. You can use a major credit card to pay.
  • Electronic delivery (*$3 additional processing fee per transcript.)
  • Paper delivery (cost to mail transcripts vary depending on shipping method) 

You must have the following to order a transcript online:

  • A valid major credit card
  • An email account
  • Your signed consent

How to Place an Online Transcript Request:

     Students with Access to MyState

  • Visit and enter your Student I.D. (A#) and password to begin.
  • Follow the step-by-step instructions provided by Credentials Solutions for placing your order. There is also a helpful FAQ link that answers common questions.
    • Fees and delivery options are provided.
    • Transcripts can be delivered electronically or by mail. We recommend that you use electronic delivery when possible.
    • A single session allows you to order as many transcripts as you like.

Students without Access to MyState

  • Go to Online requests
    • First time users must establish an account that will require your current/former names, address, student ID, dates of attendance and other information.
    • Before your first request can be processed, you also must complete a Consent Form and return/upload it as directed. This form is available when you create your account.
  • Follow the instructions provided by Credentials Solutions for placing your order.
    • Fees and delivery options are listed.
    • Transcripts can be delivered electronically or by mail. We recommend that you use electronic delivery when possible.
    • A single session allows you to order as many transcripts as you like.
If you have questions or need additional assistance concerning Credentials Solutions transcript ordering service, please use the contact information below:
Customer Service: 1-847-716-3005
Hours: 7 a.m. to 8 p.m. CST Monday - Thursday
           7 a.m. to 6 p.m. CST Friday
If calling about an existing order, please have your nine-character Order Number available when you call.
Fax: Use the number in the upper right corner of the form

 Additional Options to Request Transcripts*

  • In Person - complete a WVSU transcript request form and bring it in person. Forms also are available in the Office of Registration and Records, located at 128 Ferrell Hall.
  • By Mail - please use the Transcript Request Form  or call (304) 766-4146 for further instructions.

All transcripts not sent electronically are mailed via first class mail through the U.S. Postal Service.
Cost is $12 per transcript (there will additional cost if expedited mailing is requested.) Please bring photo I.D. if picking up a transcript in person. Any transcript picked up in person will be stamped “issued to student.”
Transcript requests will not be processed if you have a financial or another obligation (fees, fines, admission requirement or other reasons) to the University. For questions regarding your student financial account, please contact the Cashier’s Office at 304-766-3141. For Admissions holds, call (304) 204-4345.


Can someone else request or pick up my transcript? No one except the student may request a transcript, according to the regulations in The Family Rights and Privacy Act of 1974 (FERPA).
If you want WVSU to release your transcript to another individual to pick up, you must provide us with your written permission, specifying the complete name of who is retrieving the transcript on your behalf. That person must present a valid photo I.D.
Is my transcript official if I pick it up? All transcripts provided to students will bear the stamp, “Issued to Student.” Many academic institutions, employers or agencies do not consider these official.
Why can’t I request a transcript by phone? The Family Education Rights and Privacy Act of 1974 as Amended strictly prohibits transcripts being issued without the written consent of the student. An original signature of the student approving the release of the transcript is required. We cannot accept an electronic signature at this time.
Does the required transcript fee need to accompany the request? Transcript requests will not be processed unless accompanied by proper payment.  If requesting a transcript in person, the fee is paid at that time to the Cashier’s Office. Online requests require a major credit or debit card. Transcript requests that are mailed in must have a check or money order in the proper amount made payable to WVSU.
How can I request a transcript be held until the end of the current semester or graduation date so those grades or degree appear on my transcript? Select the appropriate option on the online ordering system or official transcript request form and your request will be held until grades appear or your degree is posted. If you do not choose that selection, then your request will be processed immediately.
If I am enrolled in the current semester, do those classes appear on my transcript? The classes that you taking now or courses that you pre-registered for next semester will appear on your transcript as “In Progress.” 


Online Forms

The application for readmission does not require login:

Application for Readmission

The following forms are only available via login to your Google account:

Address Change Form
Major Change Form
SPRING 2021 Graduation Application
Withdrawal Request Form

Other Forms

The following forms are fillable PDF format. You must return all forms to our email at or our office located at 128 Ferrell Hall or mail to the following address:

Registration and Records
West Virginia State University
128 Ferrell Hall
P.O. Box 1000
Institute, WV 25112-1000
image-up-arrowimage-down-arrowGraduation Information

Graduation marks an important milestone for recognizing your academic achievement. Graduates are encouraged to be a part of commencement and to share their accomplishment with family and friends. Congratulations on your hard work!

To make the process go smoothly, review the information below. Be sure to follow all instructions.

Apply for SPRING 2021 Graduation Here.

Graduation Requirements and Policy

Students must check with their academic advisor prior to submitting an application for graduation to make sure all requirements have been met.
If you are eligible for academic honors, a designation will be noted on your diploma, and you will be able to wear gold honor cords along with your academic regalia for commencement.

For all official graduation policies, including undergraduate degree and certificate requirements as well as honors/academic recognition, please refer to the University Academic Catalog.

Published Deadlines

Current year application deadlines are listed in the academic calendar.
Spring 2021 Deadline is February 5, 2020

Application for Graduation

Eligible students must file an Application for Graduation by the deadline for the semester in which you expect to complete your degree requirements.

Diploma Note: You will be asked to provide your "full name" on the application. Be sure to print your name exactly as you wish it to appear on your diploma.  Make sure that your name is spelled correctly, including any punctuation.

Once you submit the form to the Registrar's Office you will be charged the $168 graduation fee by the Cashier's office.

Application Fee

All prospective graduates must pay a graduation application fee, regardless of whether they intend to participate in commencement or whether they wish to receive a cap and gown. The non-refundable fee is $168 and must be paid at the Cashier’s window. Present your payment receipt to the bookstore to pick up your cap and gown. You will receive instructions for picking up your cap and gown later in the semester.

If you do not qualify for your degree the semester in which you originally apply, you must submit a new application for graduation by the deadline in the semester that you will meet the requirements for your degree. If you have already paid your graduation fee, you will not need to pay another graduation fee to re-apply for the next term.

Financial Obligations

Financial obligations to the university must be cleared before graduation. Nonpayment of fees will result in the withholding of grades, transcripts, diplomas and certifications.


Commencement Participation

Students who wish to graduate from West Virginia State University must apply for graduation by completing an Application for Graduation on the WVSU Registration & Records website. Once a student applies for graduation, the registrar will evaluate the transcript of the applicant. If the registrar certifies that the applicant is on track for degree completion at the end of the given semester, or can be expected to complete their degree by the end of the Summer Semester for May commencement, the student may participate in commencement.

Participation in commencement does not indicate degree completion. Students who fail to complete their academic responsibilities during the final semester must complete all degree requirements before the University confers a degree. Students will receive diplomas via mail only after all degree requirements and all financial obligations to the university are met.

Ceremony Instructions

Several communications will be sent via email to all graduation applicants with further instructions from Academic Affairs with details about the commencement schedule, guest ticket information, when to pick up your cap and gown from the Bookstore, etc. Closer to the ceremony, you may receive additional emails containing any updates.

image-up-arrowimage-down-arrowQuick Links

Our Team

Mr. Ryan
Mr. Ryan Kendrick
Director of Registration & Records/Registrar
(304) 766-4146
Ms. Wendy
Ms. Wendy Taylor
Associate Registrar
(304) 766-4146
Ms. Denise
Ms. Denise  Johnson
Records Assistant III
(304) 766-4146
Registration and Records complies with current standard ethical practice prescribed by WVHEPC and standards by the American Association of Collegiate Registrars and Admissions Officers (AACRAO). The office conducts itself with integrity, fairness, honesty, and respect for students, faculty and staff to dispense complete, accurate, and understandable information and advice. Registration and Records ensures that the information management system protects and maintains the integrity, confidentiality, and security of all student records. Further, the area acts as stewards and objectitve enforcers of institutional policies and practices and governmental laws, rules, and regulations, thereby safeguarding the academic integrity of the University.
Registration & Records


128 Ferrell Hall
(304) 766-4146
Fall and Spring Semester Hours:
Monday - Friday: 8:30 a.m. - 5:00 p.m.
Saturday and Sunday: Closed

Summer Hours:
Monday - Friday:
8:00 a.m. - 4:00 p.m.

Mailing Address: 
West Virginia State University
128 Ferrell Hall
P.O. Box 1000
Institute, WV 25112-1000


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